PureFormulas Reviews
Based on 25 customer reviews and online research, pureformulas.com has a consumer rating of 2.8 out of 5 stars, indicating that most customers are generally satisfied with PureFormulas.
5 Stars(7)
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4 Stars(3)
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3 Stars(3)
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2 Stars(3)
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1 Star(9)
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How would you rate PureFormulas?
Top Reviews
Wish I had read the reviews
The website took my order, did not send a confirmation email. The money was taken from my account.
No order confirmation. No further communication from Pureformulas. No response to emails. No sign any order has been shipped. Several weeks passed. Finally they sent me a shipping tracking code.
But this tracking code clearly states nearly that: Item is NOT in transit!
Again they started ignoring my emails.
This is the first time I've had a bad experience from any health and fitness website. Dreadful customer services. Read the reviews before ordering!
I ordered a product, valerian, and it left me groggy in the morning and I could not take it. I wrote a review saying that on the Pure Formulas site but it was never posted. I gave it one star. The product has a 5 star rating and almost all the reviews are 5 stars. FAKE review.
Customer Reviews (25)
User friendly website and checkout. Nice selection of homeopathics. Fast service and delivery. I will shop PureFormulas again.
This company is terrible! I ordered vitamins for dog from Canada for $60 on April 30/2021. I paid for order plus almost $10 for delivery. Today is June 1! I still didn't get my order! The representative Melany G told me that delivery might take 4 to 8 weeks or more. Really?! To pay for delivery and wait for 2 months or more?! Are you OK?!
Shipping was fast. Their product line is excellent. I will order from them on a regular basis.
I wish I knew up front that you had to take 3! pills at a time for the recommended daily amount. That’s way too many for me.
It took a month to receive my orders.
It took too much time.
Never received last order. Up to that point all was good with every order placed.
There’s really no point in using auto ship when your order never gets processed since it’s always out of stock...the whole point of using auto ship is so I didn’t have to track it down every month
Not smooth for first time order. No prompt for missed information.
After reading other reviews I was reluctant to purchase through Pure Formulas. Alas the only company that had the product I needed and shipped overseas. Its been a month. No shipping details. NO CUSTOMER SERVICE. Despite lodging a ticket. Will be following up with credit card company for refund. If u can get the product u need from another company do it.
Order placed Nov 28 a d received 12/15. Had I been told it would take 2 weeks to arrive, I would have ordered some where else.
long time customer, always pay with paypal. could not access paypal from your web site for two days (your site actually froze after each failure). called pure formulas for help and was told only thing was to pay with credit card. finally hours later, after many attempts was able to complete transaction using paypal. 12/12 thru 12/14
*pureformulas has since informed me they have advised IT to investigate
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